FAQ / The honest version
Questions
we get before
people sign up.
Most of these answers exist because a real vendor asked us a real question on a hard day. We answered it once, then again, then wrote it down. If yours isn’t here, write us. We’ll add it.
Section 01
About the Project
Who we are, who we aren’t, and why this exists.
Section 02
Money + commitments
The honest version of how this is paid for and what it costs you.
Section 03
How the network works
Directory, location board, legal pool, ad pool, vendor-to-vendor.
Section 04
The Painted Porch platform
The optional paid side. The ecommerce stack we run.
Section 05
Logistics + small print
Account behavior, contact channels, weird edge cases.
Still have questions
There’s a real human on the other end. Ask anything.
We answer everything. If your question is about the bankruptcy, the inventory you can’t reach, your former location’s status, or whether the platform fits your shop — just ask. The reply will come from one of us, not a queue.